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Privacy Policy

How Nitrous Competitions collects, uses, and protects your personal data, and the rights you have under UK data protection law.

Who we are

Nitrous Competitions (โ€œweโ€, โ€œusโ€) is the data controller for the personal data described in this policy. Our registered address is Nitrous Competitions, 12 The Close, Barwell, Leicester, LE9 8AS, United Kingdom. For any privacy question or to exercise your rights, contact us at privacy@nitrouscompetitions.co.uk.

Data we collect

  • Account details โ€” name, email address, date of birth, and password (stored securely, never in plain text).
  • Age & identity verification โ€” information needed to confirm you are 18 or over and to meet our legal obligations before paying winnings.
  • Wallet & transactions โ€” stakes, winnings, deposits, withdrawals, and balances. Card payments are processed by our payment provider; we do not store full card numbers.
  • Gameplay & competition entries โ€” the games you play, entries, and results.
  • Technical data โ€” IP address, device and browser information, and cookie identifiers (see our Cookie Policy).
  • Communications โ€” messages you send us and your contact preferences.

Why we use your data & our legal basis

  • To provide the service (run your account, take stakes, pay winnings) โ€” performance of our contract with you.
  • Age, identity & fraud checks and responsible-play monitoring โ€” compliance with our legal obligations and our legitimate interest in preventing fraud and harm.
  • Service emails (security, account, transactional) โ€” performance of our contract.
  • Analytics to improve the site โ€” your consent (you can withdraw it any time).
  • Marketing emails and ad personalisation โ€” your consent.

Sharing your data

We share data only where necessary: with payment and identity-verification providers, hosting and email providers, analytics and advertising partners (only where you have consented), and with regulators or law-enforcement where we are legally required to do so. We never sell your personal data.

How long we keep it

We keep your data for as long as your account is open and afterwards only as long as needed to meet legal, accounting, anti-fraud, and regulatory obligations, after which it is securely deleted or anonymised.

Your rights

Under UK GDPR you have the right to:

  • access a copy of your data;
  • have inaccurate data corrected;
  • have your data erased where there is no overriding legal reason to keep it;
  • restrict or object to certain processing;
  • data portability; and
  • withdraw consent at any time (this does not affect processing already carried out).

To exercise any right, email privacy@nitrouscompetitions.co.uk. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

We use cookies and similar technologies to run the site and, with your consent, to measure performance and personalise marketing. You can review and change your choices at any time โ€” see our Cookie Policy.

Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on the site. Please also read our Terms & Conditions.